Return Policy

Return Policy

Peerless Specialties, LLC dba Non Alcoholic Wines Online understands that sometimes your purchase is not a perfect fit. Should you need to return an item for any reason, please contact our Customer Service department at info@nonalcoholicwinesonline.com.

Return Requirements

We reserve the right to limit or decline returns that don't meet the following requirements:

• Returns must be received within 10 days.
• Items being returned, must be in the original unopened package.
• Refunds are provided in the form of online credit payment.
• In-store purchases can only be returned in a store. They cannot be returned by mail.
• Returns or exchanges without the original receipt/packing slip will be offered a merchandise credit for the lowest price.

Please note that there is a 15% re-stocking fee deducted from refund on orders that are cancelled within ten (10) days of order placement.

The following items cannot be returned:

• Customized/personalized items
• Open bottles

Please feel free to contact our customer service department at 1-800-813-4631 or email us at info@nonalcoholicwinesonline.com and we will be happy to assist you.